{
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  "manifest": {
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    "verify": "Recompute the event chain h_i = SHA-256(h_{i-1} + canonical(event_i)) over `events` → must equal content_digest. Recompute the oracle-stream digest from `events` → must equal replay.cassette_digest. The signature covers `${content_digest}:${cassette_digest}`. Ed25519: verify with the public key embedded in manifest.signature.pubkey (no server key needed — fully offline-verifiable). HMAC-SHA256 (legacy): requires AUDIT_SIGNING_KEY. POST this record to /api/audit/verify.",
    "spec_url": "https://runback.dev/spec",
    "verifier_url": "https://runback.dev/verify"
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    },
    "error": null,
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              },
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            },
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          },
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              },
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            },
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          },
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        ]
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        "claims_last_3y": 4,
        "policyholder_customer_id": 6754
      },
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            },
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              },
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            "description": "Approve a payout in AUD for a claim."
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          },
          {
            "role": "assistant",
            "content": [
              {
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              },
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        "text": "The policy is active with an A$750 excess. This is a water damage claim with a repair estimate of A$2402.29. Given the multiple claims in the last 3 years (4 claims), I'll route this to the standard queue for proper assessment rather than fast-track.",
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          {
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            "description": "Approve a payout in AUD for a claim."
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        "system": "You are Acme Insurance's claims triage agent. You are running in Runback's public demo sandbox: every customer, order, invoice and account is synthetic, and your tools act on test data only. Check the policy is active, then route each claim to fast_track, standard, specialist or fraud_review. Approve a payout yourself only for straightforward fast-track claims, net of the excess. Money owed back to a policyholder that is not a claim payout is the refund agent's job, not yours. Use the tools to act; when you are done, reply with a one-sentence summary of what you did.",
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            "role": "user",
            "content": "New claim CLM-53070 on policy PL-45559: burst pipe in the kitchen, water damage to flooring. Repair estimate A$2402.29."
          },
          {
            "role": "assistant",
            "content": [
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                "text": "I'll check the policy status and then route this claim appropriately.",
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              },
              {
                "type": "tool-call",
                "input": {
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                },
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          },
          {
            "role": "assistant",
            "content": [
              {
                "text": "The policy is active with an A$750 excess. This is a water damage claim with a repair estimate of A$2402.29. Given the multiple claims in the last 3 years (4 claims), I'll route this to the standard queue for proper assessment rather than fast-track.",
                "type": "text"
              },
              {
                "type": "tool-call",
                "input": {
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      },
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      "response": {
        "text": "I've verified the policy is active and routed claim CLM-53070 to the standard queue for assessment of the water damage claim.",
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        "summary": "I've verified the policy is active and routed claim CLM-53070 to the standard queue for assessment of the water damage claim."
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      "status": "success",
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      "span_id": "re",
      "metadata": {
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}