support-refund-agent

error
It used lookup customer, then failed at the issue refund step. — Blocked: $250 refund on a disputed charge without escalation.
2steps
1,030tokens
2.2swall
⤓ Audit record
Time-travel replaydeterministic · offline · no model calls⛓ cassette 9b75012733f7
frame 5 / 6

Scrub the run — rewind to before it broke and watch what the agent knew at each step. Reconstructed from the recording; nothing leaves this machine.

Runback·runback.cassette/v1·verify this record →