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support-refund-agent

FailedSample

It looked up the customer, then failed at the issue refund step — Blocked: A$250 refund on a disputed charge without escalation..

2 model calls1,030 tokens2.2s

issue_refund

1.71 sof 2.20 s1,030 tokens

Events in order, not to scale

Rebuilt in your browser from the recording, with no model calls. Recording 5a4b0473399e…

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