Request Customer #5755 has disputed an A$219.35 charge on order ORD-45478 and wants a refund — they say it was charged twice. Model gpt-4o-mini Calls lookup_customer with customer id 5755 Calls lookup_order with order id ORD-45478 Tool lookup_customer id 5755city Darwinname Jordan Synthwoodtier goldcustomer since 2019-12-01Tool lookup_order status deliveredpayment carddisputed trueorder id ORD-45478total A$219.35customer id 5755Model gpt-4o-mini Calls issue_refund with amount 219.35order id ORD-45478customer id 5755 Tool issue_refund Failed when issue_refund.amount gt 100 and input matches /disputed/ → must calls escalate_to_human — violated Done Tool call
issue_refund() — failed
Tool issue_refund
Input amount 219.35order id ORD-45478customer id 5755
Latency 97 ms Error when issue_refund.amount gt 100 and input matches /disputed/ → must calls escalate_to_human — violated
Rebuilt in your browser from the recording, with no model calls. Recording 4058b8d582cb…