Start free. Grow when agents do.
Self-host free forever, or let us run it.
Your agents run about 32k a month.Example
Growth
A$600/mo
- CommunityFreeSelf-host forever, or stay free on our cloud. Single workspace.Includes1,000 runs a month7-day retention, 1 seatThe full SDK, and a core you can host yourself
- StarterA$49/moSmall team, managed — no infra to run.Adds to Community20,000 runs a month30-day retention, 5 seatsTeam roles and permissions
- RecommendedGrowthA$600/moYour agent is live. Every failure becomes a test.Adds to Starter50,000 runs a month60-day retention, 10 seatsOpen an incident from any failed run, with its timeline
For larger fleets:Scale A$1,800/moPro A$5,000/moEnterprise Quoted →
Australian dollars, excluding GST. Every tier is the same platform.1
What one bad night costs.
Set your own numbers.
A$5,760
16 hours × 3 engineers × A$120/h, to find out why an agent did what it did.
- A year of incidents12 incidentsA$69,120
- Back, with a run to openassumed 4 h each, not 16A$51,840
- Growth, a yearA$600/moA$7,200
Example numbers. Move the sliders to yours.2
Compare plans. See only what changes.
| A$49/moSmall team, managed — no infra to run. | A$600/moYour agent is live. Every failure becomes a test. | A$1,800/moEvery team. Every agent. Your rules. | |
|---|---|---|---|
| Usage | |||
| Runs a month | 20,000 | 50,000 | 75,000 |
| Retention | 30 days | 60 days | 60 days |
| Seats | 5 | 10 | 20 |
| Support | Priority email | Priority email | |
| Quality | |||
| Open an incident from any failed run, with its timeline | — | ✓ | ✓ |
| Every incident becomes a regression test, automatically | — | ✓ | ✓ |
| Every prompt version kept, with a playground | — | ✓ | ✓ |
| Compare two versions' answers side by side | — | ✓ | ✓ |
| Governance | |||
| One screen for every agent you run | — | — | ✓ |
| Test a rule on past runs before switching it on | — | — | ✓ |
| Check a new model before you switch · cost per agent | — | — | ✓ |
| See which rule stopped what, agent by agent | — | — | ✓ |
Every plan shown includes
- Where traces are storedAU cloud
- The full SDK, and a core you can host yourself
- Every step recorded, any model call replayed, a record that shows changes
- A check in CI before release · personal data scrubbed
- Any model · works with OpenTelemetry
- Team roles and permissions
- Alerts by email, Slack or webhook
Other plans add more. Pick one from a column's menu to compare.
Prices are in Australian dollars and exclude GST, added at checkout for Australian customers. Your card is charged in Australian dollars, converted by your bank at their rate on the day. Plans renew automatically until cancelled — cancel any time from Settings, and access runs to the end of the period you have paid for.
Self-hosting is available on Community or Enterprise. Named regulatory mappings (EU AI Act, ISO 42001, NIST AI RMF, APRA CPS 230/234, GDPR, ISO 27001) are Enterprise only — status derived from your run data by a small set of shared checks (for example, whether the ledger verifies) — evidence mapping for an assessor to review, not a per-clause determination.
Named regulatory frameworks are detailed in Regulatory dashboard & compliance export; API rate limits — the same on every plan — are in Rate limits.
Asked before signing.
They record what your agent did so you can read it, and can re-run one captured call. Runback replays the whole run with the tools' answers held fixed (Enterprise), stops the wrong call before it runs, and keeps a signed record anyone can check. You can run both. The full comparison →
Community: your own database, nothing leaves your network. Starter to Pro: Runback-managed Postgres in Sydney, Australia, with personal data scrubbed by pattern before it is stored. Enterprise: your own cloud. EU residency needs Enterprise, self-hosted.
You choose, rule by rule: closed (the call is denied) or open (it runs, and is reported). Agents marked critical default to closed. Decisions made meanwhile are recorded when Runback answers again.
Yes. Free to self-host, forever, and the source is public. Paid plans add a managed cloud and team features: Starter (A$49/mo) for a small team, Growth (A$600/mo) once your agent is live and every failure should become a test.
On the managed cloud, our infrastructure staff can reach the database. Personal data is scrubbed by pattern first; anything no pattern matches stays as written. If that is not acceptable, self-host and nothing reaches us.
Self-hosted, they are in your database. On the managed cloud they export in an open, documented format that anyone can check without Runback software.
More, on erasure, security reviews and building it yourself: the docs →